Web experience management solutions provider FatWire Software, US, has announced the availability of its FatWire Content Integration Platform and the beta release of the EMC Documentum connector. The products seek to enable customers to more effectively manage content across highly complex environments.
The FatWire Content Integration Platform enables organisations to access content stored across the enterprise, and publish it on their public websites, intranets and extranets managed by FatWire Content Server. The FatWire platform offers a web-services-based peer-to-peer content integration model for accessing and sharing content from EMC Documentum, plus Windows and Unix file systems. It supports several content types such as documents, audio, video and images.
The platform enables customers to: maximise the value of all types of content in the organisation by enabling content to be easily used and re-used as needed online, regardless of where it is stored; deploy and securely publish documents stored in EMC Documentum to web sites managed by FatWire Content Server without leaving the FatWire Content Server interface; support company-wide content security, management and retention policies for all content types; formalise and enforce business processes used to access, review, share and publish content online; and avoid duplication of content and reduce time and cost associated with managing and sharing distributed content.
FatWire customers can now use Content Server interfaces to access content from across their various business silos for use online. The solution employs strict enterprise standards for maintaining version control, access policies and workflow applied to documents and content shared.
Enterprise 2.0 Collaboration and Content Integration
FatWire TeamUp enables organizations to create an engaging web experience for users by facilitating collaboration, community, and user generated content. With simple-to-create wikis, blogs and more, supported by an advanced content integration platform and enterprise-class security, FatWire TeamUp helps businesses to increase customer loyalty and build their brand online.
With FatWire TeamUp, you can:
Facilitate Internal Collaboration
In order for any organization to be successful, employees must
work together to share ideas and information. FatWire TeamUp is an
ideal platform for facilitating enterprise-scale collaboration. With a
single-click, non-technical users can instantly set up a wiki, invite
participants from within the enterprise or partner organizations to
join, and start collaborating. Inviting members to join an online
workspace is as simple as entering their email address. Members
can start sharing and working together immediately, without
assistance from IT. Users can make comments, submit photos or
video, and share files. FatWire TeamUp offers communal workspaces
with edit tracking and workflows that help facilitate creative work
and manage creative projects. Capable of supporting thousands
of users, FatWire TeamUp facilitates the process of freeform
collaboration and content generation.
Easily Find and Reuse Content Stored in
Multiple Locations
Today’s enterprises have content of many types stored on multiple
machines in different places. Facilitating group projects internally
and with business partners requires that all content be searchable
and accessible for sharing, regardless of where it is stored or
whether it is text, audio, image, video, or another format. FatWire
TeamUp enables scalable sharing of rich media assets via a peerto-
peer content integration platform. Light-weight renditions of
files (thumbnails, etc.) are centrally stored in the FatWire TeamUp
repository, while large master files remain in their original
repository. The central repository makes searching quick and easy,
while the actual high-resolution content is delivered directly to the
user from its original repository. This mechanism delivers the best
of both worlds – a fast and powerful search capability, combined
with high performance and scalable delivery of content.
FatWire TeamUp also enables the integration and reuse of content
as it is built on a Services Oriented Architecture (SOA). Proprietary
integration platforms and technologies create inflexibility. FatWire
TeamUp is built on a standards-based web services architecture
that ensures easy extension and integration with existing tools and
repositories, thus enabling access to valuable content throughout
the organization.
Promote Community and User-Generated Content
The web has blossomed into a multi-directional communication
channel. Users expect to do much more than find information
online, they expect to interact with others with similar interests, to
have an engaging and personalized experience, and to be able to
communicate with an organization that they are buying products
or services from. Companies thus need to offer participative
features on their external websites that will generate buzz and
community around their products and services. FatWire TeamUp’s
enterprise-scale capabilities facilitate user-generated content and
community-building among customers and other site visitors.
Site owners can enable blogs, wikis, and content tagging on any
part of the site, thus creating the participative and collaborative
experience that builds customer loyalty and increases
purchase rates.
Deliver Enterprise-Class Security andWorkflow
Businesses recognize the need to offer web 2.0 tools in order to
meet the demands of their employees, partners and customers.
However, these capabilities cannot be offered at the expense of
the integrity of the company or its assets. FatWire TeamUp offers a
collaborative platform that is enterprise-ready. Via sophisticated
workflow capabilities and enterprise-class security, FatWire TeamUp
enables the addition of collaboration capabilities while ensuring
business security. FatWire TeamUp’s flexible workflow management
system offers the ability to define, automate and enforce business
processes for sharing assets, including role-based access and
approvals processes. FatWire TeamUp implements a unified security
mechanism consisting of authentication, single sign-on, access
control, and encryption-based confidentiality. Authentication is
based on an enterprise-wide user directory such as LDAP or Active
Directory. Thus FatWire TeamUp delivers web 2.0 benefits within
enterprise-class deployments.
FatWire TeamUp is an industry-leading enterprise 2.0 collaboration
solution that facilitates both internal collaboration and communitybuilding
online around an organization’s brand. These capabilities
can help organizations to strengthen their customer base, increase
sales, and improve their internal productivity. FatWire TeamUp’s
leading solution strikes the perfect balance between web 2.0
freeform collaboration and enterprise needs for scalability, security,
and monitoring.
| Features | Benefits |
| Single-click Wiki Creation • Simple to set up wikis can be used by anyone • User-generated tags, blogs • Support for very large numbers of concurrent users • Light-weight, easy to use project management for creative teams • Can be used internally, between business partners, or on the external website | º Quickly create websites for group projects º Streamline collaborative content creation across departments and with external partners º Easily categorize, retrieve and use all types of files º Facilitate grass-roots knowledge exchange º Engage external user communities º Facilitate user generated content and customer feedback |
Centralized Metadata Directory • All metadata, including light-weight versions of content (thumbnails, etc.) stored in a centralized metadata directory • Full text indexing for searching • Rich media and other content is stored in its native repository • Web services-based agents run on native repositories and enable content to be accessed and shared | º Easily search and find content stored in disparate repositories º Enable large-scale collaboration and content sharing º Enable cataloging of rich media assets, PDF files, etc. º Encourage content reuse and repurposing |
Peer-to-Peer Content Sharing • Content is requested from the metadata directory by users and is delivered directly peer-to-peer from the native repository to the requestor | º Enable large files and a high volume of content to be shared broadly without creating a system bottleneck º Ensure content version is always the most recent |
Robust Security Model • Unified security mechanism for all content repositories managed by the platform • Authentication based on LDAP or Active Directory • Single-sign on • Confidentiality via encryption • Granular, agent-based access control | º Provide secure access to content stored in external repositories º Ensure consistent security applied to all content managed by the platform º Ensure only appropriate access to content at a granular level |
Workflow • Define workflow processes consisting of any number of activities and transitions • Associate activities (approvals, etc.) with user roles • Automate user notification of workflow status change • Track changes and versions • Associate triggers and actions with stages in the workflow process | º Simplify creation of customized workflows º Ensure business processes are supported and content follows appropriate approval processes º Provide version control º Ensure an efficient process |
Digital Asset Management • Store and share videos, images, and documents • Image thumbnails automatically generated and stored in centralized metadata directory • Automatic video storyboarding • Mobile device integration • Version management • Simple index-based search | º Quickly find and share digital assets stored in disparate repositories º Enable large-scale sharing of digital assets º Make use of digital content throughout the organization |
Service Oriented Architecture (SOA) • Web service interfaces to collaboration capabilities • Web service interfaces to the integration platform and rich-media sharing capabilities | º Flexible deployment to support business needs for scalability and security º Promote content reuse and leverage existing infrastructure º Extremely easy integration º Open and extensible |
Integration • Content created in wikis can be uploaded to the FatWire Content Server web publishing environment with a single click • Links on live FatWire Content Server websites take users to branded collaborative workspaces based on FatWire TeamUp wikis | º Seamlessly integrate the processes of content creation and website content publishing º Save time and eliminate duplication of effort in content creation º Easily create community around the brand online º Enable a feedback channel from the user community to the organization |
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